Returns & Refunds policy

At Bluecrest Trading LLC, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You may request a return within 14 days of receiving your order. To be eligible for a return, items must be:

• Unused, unworn, and in the same condition as received

• In the original packaging

• Accompanied by proof of purchase

Certain items may be non-returnable due to hygiene, safety, or clearance sale reasons. Please review product descriptions carefully before purchasing.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within 5–10 business days, depending on your payment provider.

Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.

• Original shipping fees are non-refundable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or full refund at no additional cost.

How to Initiate a Return

To start a return, please contact us with your order number and reason for return:

📧 Email: contact@bluecresttradingllc.com
📞 Phone: +1 (786) 672-0211